E-mail services in Kampala, Uganda. E-mail users guide.

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Griffin Services (U) Ltd can provide you with up to 10 e-mail addresses using your domain
name at a very competitive price even if you do not have a website. Please contact us for details.

E-mail addresses are free to customers who host their domain name and website with us.

Below is our free guide to setting up the most popularly used e-mail programmes.

Microsoft Outlook Express (PC) Microsoft Outlook 2002 (Outlook XP), included with MS Office XP (PC) Microsoft Outlook 2002 (Outlook XP), included with MS Office XP if the startup wizard DOES NOT appear (PC) Microsoft Outlook 2000 and Outlook 98 (PC) Eudora 6.x (PC)

Microsoft Outlook Express (PC)
  1. Select Accounts from the Tools menu.
  2. On the MAIL tab, click ADD, and then select MAIL. The program will then take you through a series of screens entitled the INTERNET CONNECTION WIZARD.
  3. In the DISPLAY NAME box on the first screen, type your real name the way you would like it displayed in your outgoing messages (ex. John Smith)
  4. The next screen will prompt you to enter your full e-mail address (For example, username@domain.com)
  5. On the next screen, select POP3 from the pull down menu. In the INCOMING MAIL box enter "mail." followed by your domain name (ex. mail.example.com)
  6. In the Outgoing mail (SMTP) box, type in the name of your outgoing e-mail server (ex. smtp.myisp.com)
  7. Under the ACCOUNT NAME box, please enter your full e-mail address (ex: john@example.com). Enter your password in the PASSWORD box.
  8. You will be prompted to enter a "friendly name" or "display name" for the e-mail account. You can enter any name you like.
  9. On the last screen, select your method of connecting to the Internet.
  10. Exit your all browser windows and restart Outlook Express for the changes to take effect. You are now ready to receive and send e-mail using Microsoft Outlook Express.

    Setting up Mail in Microsoft Outlook Express
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Microsoft Outlook 2002 (Outlook XP), included with MS Office XP (PC)

If you are running Outlook for the first time, an Outlook 2002 Startup wizard will pop up to enable you to configure the program. (If the wizard does not show up, see the instructions below) The screen looks like this:


1. Click NEXT and you will see:

2. Select DO NOT UPGRADE in most cases unless you truly are upgrading from a previous version. Click Next and you will see:

3. Select YES, click Next and you will see:

4. Select POP3, click Next and you will see:

5. Most of your information is entered on this screen. Under the YOUR NAME field, enter your full name as you would like it to appear on messages that you send out.
6. Under the E-MAIL ADDRESS field, enter your full e-mail address
7. Under the INCOMING MAIL SERVER field enter "mail." Followed by your domain name (ex. mail.example.com)
8. Under the OUTGOING MAIL SERVER field enter your ISP’s outgoing mail server. Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com).
9. Under the USER NAME field enter your FULL e-mail address (ex. john@example.com). Now click Next, you will see:

10. Close all Outlook windows and restart Outlook for the changes to take effect.
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Microsoft Outlook 2002 (Outlook XP), included with MS Office XP if the startup wizard DOES NOT appear (PC)
1. Open Outlook
2. Go to the TOOLS menu and select E-MAIL ACCOUNTS, you will see:

3. Select ADD A NEW E-MAIL ACCOUNT, click next


4. Most of your information is entered on this screen. Under the YOUR NAME field, enter your full name as you would like it to appear on messages that you send out.
5. Under the E-MAIL ADDRESS field, enter your full e-mail address
6. Under the INCOMING MAIL SERVER field enter "mail." Followed by your domain name (ex. mail.example.com)
7. Under the OUTGOING MAIL SERVER field enter your ISP’s outgoing mail server. Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com).
8. Under the USER NAME field enter your FULL e-mail address (ex. john@example.com). Now click Next, and you will see:


9. Close all Outlook windows and restart Outlook for the changes to take effect.             >> Go To Top

Microsoft Outlook 2000 and Outlook 98 (PC)

  1. In the Services window, click on the Add button, then select Internet Mail
  2. Click OK
  3. In the Mail Account Properties window, type in the name by which you want to refer to this server.
  4. Type in your Name, Organization, E-mail Address, and Reply Address.
  5. Click the Servers tab
  6. In the Incoming Mail (POP3) box, enter "mail." Followed by your domain name (ex. mail.example.com)
  7. In the Outgoing mail (SMTP) box, type in the name of your outgoing e-mail server (ex. smtp.myisp.com)
  8. Type in your e-mail address under ACCOUNT NAME.
  9. Type in your password under Password
  10. Click OK
  11. You will get a message stating that the new service will not start until you exit and log out of Outlook and subsequently restart Outlook.
  12. Click OK
  13. Click OK
  14. Close all Outlook windows and restart Outlook for the changes to take effect. Your are now ready to send and receive e-mail using Microsoft Outlook 2000 or Outlook 98.


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Eudora 6.x (PC)

  1. Click Tools then Options
  2. Click the GETTING STARTED icon
  3. Under Real Name fill in the display name that you would like.
  4. Under the return address field please enter your full e-mail address (ex. john@example.com)
  5. Under Mail Server (Incoming) type "mail." Followed by your domain name (ex. mail.example.com)
  6. Under LOGIN, type in your full e-mail address. (Ex: john@example.com)
  7. Under SMTP Server (outgoing), type in the name of your outgoing e-mail server (ex. smtp.myisp.com). Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com).
  8. Click OK. You are now ready to send and receive e-mail using Eudora.
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